Enhancing Services for Policyholders: Al Mashreq Insurance and the Telecommunications Group (Paltel) Sign a Strategic Partnership Agreement

Due to the challenging conditions faced by our people and the difficulty of moving between cities, Al Mashreq Insurance and the Telecommunications Group have signed a strategic partnership agreement. This agreement aims to provide a dedicated line for reporting accidents and other inquiries, ensuring precise and immediate follow-up. The agreement was signed by Mr. Nihad Assad, General Manager of Al Mashreq Insurance, and Mr. Thaer Abu Bakr, Director of the Business Sector at the Palestinian Telecommunications Company - Jawwal, in the presence of several officials from both parties.

The accident reporting service is one of the most sought-after services by policyholders, who need direct and reliable communication channels with the insurance company in the event of an accident. Regarding the signing of the agreement, Mr. Ayoub Zurub, CEO of Al Mashreq Insurance, said: "We are witnessing rapid and continuous technological development in the insurance sector to meet the needs of insurance service beneficiaries. Therefore, we look forward to benefiting from the expertise and technological solutions provided by the Telecommunications Group. We aim to build a strategic relationship that serves as a supportive step towards improving insurance services and excelling in the sector."

Zurub also encouraged the Palestinian public to pay attention to Al Mashreq Insurance's new digital services, which are being developed and will be the first of their kind in Palestine. These services aim to better meet their insurance needs, ensure their comfort, and expedite their access to services through digital channels and applications.

The General Manager of Al Mashreq Insurance added, "We believe that the future lies in digitization. By signing this agreement, we look forward to new and innovative services and close cooperation with the Telecommunications Group. We strive to meet our policyholders' needs quickly and efficiently. By providing a dedicated accident line, we will ensure efficient call handling and timely assistance."

Mr. Abdel Majid Milhem, CEO of the Palestinian Telecommunications Group, praised this step and the strategic partnership, stating that as a leader in providing telecommunications services, they are proud of the joint cooperation with Al Mashreq Insurance. The group always ensures to provide its services at the highest standards to all segments of society, including the business sector, through a wide range of telecommunications, information technology services, and smart solutions.

As a leading company in the Palestinian insurance sector, Al Mashreq Insurance continuously strives to offer innovative and high-quality services to its policyholders. Through this partnership with the Telecommunications Group, Al Mashreq Insurance enhances its ability to better and more effectively meet the needs of its policyholders.